At CAP Security, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our security services.
Information We Collect
Personal Information: We may collect personal information that you voluntarily provide, including your name, email address, phone number, postal address, and company details when you:
- Request a quote or consultation
- Subscribe to our newsletter
- Contact us through our website
- Engage our security services
Automatically Collected Information: When you visit our website, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device information, pages visited, and time spent on our site.
Security-Related Information: In providing our security services, we may collect information necessary to assess and address your security needs, including property details, access requirements, and incident reports.
How We Use Your Information
We use your personal information to:
- Provide and improve our security services
- Respond to your inquiries and service requests
- Send you relevant communications about our services
- Comply with legal obligations and industry standards
- Maintain accurate records for security and business purposes
- Analyze website usage to enhance user experience
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers who assist in our operations, bound by confidentiality agreements
- When required by law, court order, or government authority
- To protect our rights, property, or safety, or that of our clients or the public
- In connection with a business transfer, merger, or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Withdraw consent for marketing communications
- Lodge a complaint with the Australian Privacy Commissioner
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: